Contact Customer Service
Your complete satisfaction is our primary concern. When you need us, we are here to help:
Oneida
Phone: 1-888-263-7195 (US Customers)
1-800-341-3332 (Canadian Customers)
Email (click link): consumer@oneida.com
Hours of operation: Tuesday to Thursday, 9:00am-4:00pm EST
Anchor Hocking
Phone: 1-800-562-7511
Email (click link): Consumer@anchorhocking.com
Hours of operation: Tuesday to Thursday, 9:00am-4:00pm EST
*When requesting an order cancellation, please enter "Cancel" and your order number in the subject line so that our team can respond to your request promptly.